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Technical Author - Diagnostic

Location : Sterling Heights, MI
Job Type : Contract to Direct
Hours : Full Time
Travel : No
Relocation : No

Job Description :
 
Required Qualifications :








We have an awesome client in the Metro Detroit area that is looking for a Diagnostic Technical Author to join their team.

 

In this role the author would be responsible for developing technically accurate and concise material covering a variety of content related to electrical diagnosis. Some of this content that is covered includes module system diagnostics, symptom based diagnostics, and other related electrical service information. This will be a fast paced role with strict deadlines to ensure on-time delivery to the customer. 

 

Other Technical Author responsibilities:



  • Research OEM design and release documents, plant installation drawings, and other technical service bulletins.

  • Accurately develop diagnostics and electrical service procedures using client supplied information.

  • Follow current content development procedures, processes, to ensure deliverable expectations are met.

  • Document open issues and follow through on a resolution

  • Identify areas for operational improvement through process or technology adjustments

  • Manage content for a variety of regions and markets

  • Schedule/participate in vehicle validation

  • LCA/Trisoft 

  • Technical Author candidates must have a Bachelor's degree, and experience either in technical writing, or comparable work experience. 


 

Preferred skills/traits:

 


  • Experienced in developing diagnostic information for automotive service industry or industry equivalent

  • Positive attitude and work ethic

  • Enjoys working with others on a fast paced team

  • Exception attention to detail

  • A passion for cars

  • Self-managed and excellent time management

  • Ability to follow specific instructions

  • Experience using Adobe Acrobat and Photoshop or other comparable program

  • Solid understanding of SGML, XML, Microsoft Word, Excel, and Outlook


 



Travel Required: 10%

 

 

For consideration, apply today or email your resume directly to Ken Markiewicz at kmarkiewicz@xfiregroup.com.



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