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IT Support Manager

Location : Oak Park, MI
Job Type : Direct
Hours : Full Time
Travel : No
Relocation : No

Job Description :

We have a great client who is looking for an IT Support Manager in Oak Park, MI!


 


Education, Skills, and Knowledge



  • Bachelor’s degree in information systems or related field or Microsoft Certified Solutions Associate (MCSA) preferred

  • 5+ years’ experience in the following areas is preferred

    • Administering Windows 2012/2016/2019 servers (setting up users, groups, permissions, policies, DHCP, DNS, WSUS, File and Print Services, etc.)

    • Installing, configuring, and troubleshooting network-based equipment

    • PC configuration, desktop design and software deployment preferred

    • Working in Microsoft SQL 2008 through 2017

    • Working in automotive industry



  • Working with cloud services solutions (e.g. Amazon Web Services) a plus

  • Working with collection and analysis of data from smart connected devices a plus

  • Microsoft Certified Solutions Associate (MCSA) certification is preferred

  • Demonstrated experience in enterprise-wide software application deployment

  • Knowledge of Microsoft Active Directory, Microsoft Office, Windows Desktop, Server OS, and MAC iOS. Knowledge of networking protocols including TCP/IP

  • Ability to maintain good intercompany relations, ability to explain complex solutions and problems to users (regardless of their technical ability), excellent problem solving and communication skills, good documentation skills, all required


Essential Duties & Responsibilities



  • Administer network users, email accounts, and other applications requiring login

  • Install, maintain, and monitor workstations and applications while ensuring security of data, network access and backup systems

  • Tune operating system, network, hardware, and system components for optimal performance

  • Troubleshoot and document any procedures or processes discovered or performed

  • Plan, organize, control, and evaluate IT and electronic data operations

  • Act in alignment with user needs and system functionality to contribute to organizational policy

  • Audit systems, identify problematic areas, and implement strategic solutions


Apply today or send your resume directly to Steve Olzark at solzark@xfiregroup.com for immediate review!


Required Qualifications :
 
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