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Export Support Specialist

Location : Lombard, IL
Job Type : Contract to Direct
Reference Code : 85331
Hours : Full Time
Required Education : Associate's degree
Travel : No
Relocation : No

Job Description :
We have an exciting opportunity in Lombard, IL for a Export Documentation Clerk! 


This is a long-term contract opportunity with an hourly pay rate of $25/hour. 

 

The Export Documentation Clerk will be responsible for: 

 

• Responsibilities include maintaining communication with Export CSRs, Domestic CSRs, and Sales Coordinator, throughout the process and choosing proper routing appropriate to the customer’s needs
• Handles export ocean freight files including relevant documentation
• Works with Logistics Manager and Shipping lines to ensure competitive rates and routings based on monthly orders
• Addresses and supports client challenges, and opportunities while considering their tolerance for transit time, cost, risk and market conditions
• Helps negotiate cost-effective rates with carriers and vendors to ensure maximum profitability.
• Supports and helps to drive the overall business development of the Export Department
• Ensures movement of containers regardless of market conditions. Identifies solutions/alternative routings or carriers when needed.
• Requests and manages all free time requests on shipments
• Works with other supervisors/managers to coordinate services and keep them informed as issues arise.
• Projects a knowledgeable, enthusiastic, positive attitude that encourages customer and employee confidence and reflects the professional image desired by WM Recycling.
• Collaborates with sales representatives to meet and exceed expectations, and develops solutions to ensure smooth material movement.
• Solves difficult problems on the customer's behalf by engaging the right department and people within Waste Management Recycle America
• Communicates and coordinates with sales and operations departments to ensure follow-up on customer-related issues.
• Works closely with Sales Coordinator on plans for upcoming orders
• May provide direction or support to less experienced Customer Service Representatives.
• Performs other special projects and tasks as assigned.
• Provides daily support for customer service representatives.




The successful candidate will be detail oriented, hard working, independent, and have strong reading comprehension. 

 

For immediate review please send a copy of your resume to Ken Markiewicz at Kmarkiewicz@xfiregroup.com

 
Required Qualifications :
 
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* Your eligibility for benefits depends upon your placement, hours billed and length of service. Your recruiter can identify the programs for which you are eligible. The Company reserves the right to modify or eliminate any of its non-legally mandated benefits at any time.